Privacy Policy

Last updated on April 11th, 2022

1.    INTRODUCTION

1.1        Who is ‘NMQ Digital’?

NMQ Digital is an internationally operating company that offers digital marketing services to companies, comprising NMQ Holding B.V. (a private company with limited liability having its registered address at Sarphatistraat 54‑H, 1018 GP Amsterdam, Netherlands, with Chamber of Commerce number 61704814) and its affiliated undertakings.

NMQ Digital refers to: NMQ Holding B.V. and all of its (worldwide) subsidiaries and affiliates, as well as other partnerships, corporations, and undertakings that are authorized to practice using the name ‘NMQ Digital’ as the context may require, hereinafter referred to as: “NMQ Digital”, “we”, “us” and “our”.

The location of all our worldwide offices can be found here: www.nmqdigital.com.

1.2        Why do we share this privacy statement?

Your privacy is important to us. This privacy policy describes the data protection practices of NMQ Digital and provides you with information on NMQ Digital’s collection, disclosure, use, protection, and retention of your personal data and what choices you have relating to your data in accordance with the General Data Protection Regulation (“GDPR”) and other (local) data protection laws that apply to your jurisdiction.

1.3        Who is responsible for processing your personal data?

As a data controller, we are responsible for the storage and processing of your personal data that we collect from you in the context of our services and for compliance with the law. Questions regarding the processing of your data can be addressed to dataprivacy@nmqdigital.com.

2.    How do we collect your data, which personal data do we collect, for what purposes, and for how long?

2.1        How do we collect your data?

We collect data that you have voluntarily provided by us on and via our website or via e-mail, online or social media. We also collect your data, such as technical information about your devices and your behavior on our website, by using cookies and other similar tracking technologies, hereinafter referred to as: “Cookies”. For more information about cookies, please read our Cookie Policy.

2.2        Which personal data do we collect?

NMQ Digital only processes personal data that you have provided to us via our website or personal data we receive from you if we communicate with you via e-mail, online or social media.

This information may include basic contact information, such as first name, last name, email address, telephone number, and job title. This information is necessary for us to execute our services in the most efficient and convenient manner.

2.3        Why do we collect your data and for how long?

NMQ Digital processes your personal data to improve and provide our website and our services, confirm your identity, for administrative reasons, and to execute the agreement with you as a client. In case you have signed up for our newsletter, we use your email address for informational and marketing purposes. Please note that you can unsubscribe from our newsletter at any given moment.

PurposeGroundDuration

Collaborate with clients,

identification, administrative reasons

Performance of a contractAs long as we reasonably need to perform the contract
Informational or marketingConsentAs long as we reasonably need to perform the service or until the consent is withdrawn

We base our processing of your personal data on several legal grounds. When you use our services, we need your personal data to execute our contract with you. Furthermore, to process your data, we also rely on the following grounds: your consent (if necessary), our legitimate interests as a business, or to comply with a legal obligation.

Your personal data will be retained in accordance with: (i) the requirements of the data protection laws that apply in your jurisdiction; and (ii) the purpose for which the information is collected and used (taking into account NMQ Digital’s business purposes).

2.4        Minors

Our website is not for use by children under the age of eighteen (18) years, and we do not knowingly collect, store, share or use the personal data of children under 18 years. If you are under the age of 18 years, please do not provide any personal data, even if prompted by our website to do so. If you are under the age of 18 years and you believe you have provided personal data to us, please ask your parent(s) or guardian(s) to notify us and we will delete all such personal data.

3.    Data that we collect when you use our website

When using our website, we process data including:

  • IP address
  • internet browser and device type
  • location data, the pages you visited
  • how you got to our website
  • the time and length of your visit
  • your language preferences.

Some of these data are necessary for the website to function properly, and other data are used to optimize your web browsing experience. These data are collected with Cookies and similar techniques. For more information about our Cookie use, please read our Cookie Policy.

4.    Your contact with our customer service

You can contact our customer service by filling in the online form on the website. We save the data you provided to us, such as your contact details and all correspondence, in order to contact you in connection with your question, complaint, or to handle any issues regarding our services. We can also contact you in case there are any errors or problems with your service order.

5.    With whom and where do we share your data?

We do not and will not share your personal data with other companies. We do not sell, rent, or otherwise make personal data commercially available to any third party, except with your prior permission.

Any data that you provide to us, might be shared with and processed by any of the other worldwide offices of NMQ Digital. We may also share your personal data with certain trusted third parties in accordance with contractual arrangements in place with them, including our professional advisers (attorneys, accountants) or any IT service providers of NMQ Digital.

In order to provide our services, we may need to transfer your personal data to other NMQ Digital offices or locations outside the jurisdiction in which you provided it to us or where you are viewing our website. This may entail a transfer of your data from an NMQ Digital office located within the European Economic Area (the: “EEA”) to an NMQ Digital office located outside the EEA (or the other way around).

The level of data protection in countries outside the EEA may be less than that offered within the EEA. Where this is the case, we will implement appropriate measures to ensure that your personal data remains protected and secure in accordance with applicable (local) data protection laws.

EU standard contractual clauses are in place between all NMQ Digital offices and entities that share and process your personal data. Where our third-party service providers process personal data outside the EEA in the course of providing services to us, our written agreement with them will include appropriate measures, usually EU standard contractual clauses.

6.    How is your data secured?

The transfer, storage, and processing of your data are secured by means of current, usual technical measures. We use a variety of technical and organizational measures to help protect your personal data from unauthorized access, use, disclosure, alteration, or destruction consistent with applicable data protection laws.

7.    What are your rights regarding your data?

The GDPR or/or other data protection laws that apply to your jurisdiction, provide certain rights for data subjects:

  • Access: you can request a written copy of the information we hold about you.
  • Correction: we want to ensure that your personal information is accurate and current. You can rectify or delete information from us that you believe to be incorrect.
  • Erase: you can request us to erase your information. If we need the information to be able to provide you with our services, we may not be able to erase it immediately. We may not delete information that we are required to keep by law.
  • Objection: you have the right to object to the processing of your data.
  • Restriction of processing: you have the right to limit the processing of your data.
  • Withdrawal of consent: when the processing of your data is based on your consent, you have the right to withdraw your consent, without affecting the lawfulness of the processing based on your consent before the withdrawal.
  • Data portability: ıf your personal data is processed by automated decision-making for the fulfillment of our contractual relationship, you have the right to request that we provide you with your personal data in a machine-readable format for transfer to another controller.

Complaints: you can submit a complaint at any time to dataprivacy@nmqdigital.com

8.    Data Controllers

There are various (worldwide) entities through which NMQ Digital provides digital marketing services. Most of our main IT systems are located in Istanbul and controlled by NMQ Holding B.V.

Depending on the location where our services are provided, another undertaking or entity in the NMQ Digital-group might be the data controller in relation to your personal data.

Please visit www.nmqdigital.com for details of the location of all NMQ Digital offices through which we provide our digital marketing services and please find, where necessary (having regard to local applicable data protection or privacy laws), all country-specific legal notices here.

9.    How can you get in contact with us if you have questions?

You have the possibility to request information about your data, correct any incorrect data about you, or inform us that you withdraw your consent to the storage of your personal data. Any questions, comments, requests, or complaints concerning your personal data or this privacy statement can be addressed to dataprivacy@nmqdigital.com

10. Changes in this privacy statement

We may make changes to this privacy statement from time to time, to reflect changes in our services. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where we materially change this privacy statement, we will take steps to notify you (such as by posting a notice on our website or via email), and where required by the applicable law to obtain your consent.

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